Frequently Asked Questions

  • Q: When I try to run one of your programs I get the following runtime error.

    “Common Language Runtime Debugging Services

    Application has generated an exception that could not be handled.

    Process id=0x604 (1540), Thread id=0x64c (1612).

    Click OK to terminate the application.

    Click CANCEL to debug the application.

    OK Cancel”

    A: This is most often a result of a missing .NET Framework or DirectX dependancy. To install our applications the following general setup procedures should be performed in the following order.

    1. If you have not already done so download and install the latest version of the Microsoft .NET Framework 2.0 or later for .NET applications from our downloads page.

    2. Download and install the DirectX upgrade from our downloads page.

    (Note, the .NET Framework must be present prier to installing DirectX as the managed DirectX components our games depend on can only be installed with an existing copy of the .NET Framework on your computer.)

    3. Now, install the USA Games software product on to your computer.

  • Q: What is the Microsoft .NET Framework?

    A: The Microsoft .NET Framework is an advanced framework of libraries (APIs) for the Microsoft Windows operating system used for rapid development of applications, and for easy cross-platform portability of .NET enabled applications.

  • Q: What is Microsoft DirectX?

    A: Microsoft DirectX is an advanced suite of multimedia application programming interfaces (APIs) built into the Microsoft Windows operating system. DirectX provides a standard development platform for Windows-based PCs by enabling software developers to access specialized hardware features without having to write hardware-specific code. This technology was first introduced by Microsoft in 1995 and is a recognized standard for multimedia and gaming applications on the Microsoft Windows platform.

  • Q: What do I need to run one of your games on my computer?

    A: Your computer should meet these general system requirements in order for our games to run properly on your computer.

    You should be running one of the following operating systems: Microsoft Windows XP, Windows Vista, Windows server 2003, or Windows server 2008. Windows XP SP2 or later recommended.

    Depending on your operating system Your computer should have at least a 1 GHZ Pentium or AMD processor or better, 256 to 512 MB of available ram, a stereo multichannel soundcard, and a set of stereo speakers or headphones. Stereo headphones recommended for the best audio experience.

    In addition to the above system requirements you must have the Microsoft .NET Framework libraries version 2.0 or later for .NET applications. If you do not already have this update you can obtain it from USA Games on our downloads page. and install it.

    You will also need the latest Microsoft DirectX media libraries 9.0C (August 2007,) or later. You may install this update from the downloads page.

  • Q: I downloaded one of your games and it has no graphics. Why is there no graphics?

    A: We are mainly designing these games to be audio based, and their intended use is to be played by blind and low vision gamers. Although we would welcome sighted gamers our goal at USA Games is to design high-quality games for those without sight, and who would not have access to regular video games for the PC. Since our customers would not require a graphical interface we have chosen to focus our attention on an audio based environment.

  • Q: How do I become a beta tester for USA Games?

    A: When one of our titles becomes available for testing we will place it on our order page for enrollment in our paid beta program. Interested testers can pre-order the game via our paid enrollment beta program, will recieve all copies of the game’s test releases, and recieve the final stable release once it becomes available to the public for no additional charge.

  • Q: What advantages are there to enrolling in your paid beta program?

    A: Our paid beta program is open to everyone who wishes to invest a little money in the game while it is still in production rather than being limited to a select group of testers. Enrolled testers will be able to give valuable input about the game while it is in production such as:recommend bug fixes, feature requests, suggestions, and other input. Enrolled members will get to play the game during production rather than having to wait for a final release of the software. These are just a few advantages to enrolling in our paid beta program.